Policies
Our policies
Transparent policies so you can shop with confidence.
Shipping Policy
Processing Time
All orders are processed within 24 hours of placement (excluding weekends and holidays). You will receive a confirmation email with your tracking number once your order ships.
Shipping Times
Standard shipping takes 5-9 business days within the United States. International shipping times vary by destination, typically 10-21 business days.
Shipping Costs
We offer free standard shipping on all orders over $50. Orders under $50 incur a flat shipping fee of $6.95. Express shipping options are available at checkout for an additional cost.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can also track your order anytime using our Order Tracking page.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@valordew.com and we will investigate immediately.
Questions? Email us at support@valordew.com